j1ll2013 4 #1 Posted December 1, 2019 (edited) I am a old user. I loss money here since 2014. Today I lost 50 dollars in bitcoin, and after 5 min I remember that i have 0.08 eth. I catch 9 900 x and I won 0.4 eth but somebody wd all money instant without know who. Not mine...I was hacked. I loss here huge money and support don t want to give me only a small bonus. less than 10 $. Is fair ? And show me a france vpn ip that hacked me. Please look at my stats. I not a noob. I want my 0.4 eth back. Edited December 2, 2019 by j1ll2013 reason Share this post Link to post Share on other sites
Bumshak 19 #2 Posted December 1, 2019 Why didn't you use 2fa or some additional account protection? Sorry for your loss though. Share this post Link to post Share on other sites
Milan 110 #3 Posted December 1, 2019 Once again, I'm sorry that you've lost your money that way. It's not a nice way to lose money but it happens. Especially if you click on some malicious links and you don't care about the security of your account that much. When you constantly asked for bonuses and rake back, due to your loyalty I gave you 2 options to ease the pain, so to say. I asked you to choose between a rakeback with initial bonuses and an one time bonus. You've picked rake back and initial bonuses. Unfortunately, when something like this happens, there's nothing that we can do but to advise you to secure your account better. 1 UltraChief reacted to this Share this post Link to post Share on other sites
j1ll2013 4 #4 Posted December 1, 2019 (edited) o recived less than 10 $ Milan in total. 33 k satoshi bitcoin , and small amounts.i give btc like a example. i just want back 0.4 eth that i won. Edited December 1, 2019 by j1ll2013 Share this post Link to post Share on other sites
Chikou1306 192 #5 Posted December 2, 2019 i think support can check your all login informations and devices and they can confirm if you got hacked or not, and even if your account was really hacked, they can do nothing about it since they set a good methods of security, you could set 2fa and choose a strong password, i am sorry for your loss but you really can not put the blame on any one. best of luck Share this post Link to post Share on other sites
j1ll2013 4 #6 Posted December 2, 2019 1 hour ago, Chikou1306 said: i think support can check your all login informations and devices and they can confirm if you got hacked or not, and even if your account was really hacked, they can do nothing about it since they set a good methods of security, you could set 2fa and choose a strong password, i am sorry for your loss but you really can not put the blame on any one. best of luck I am mad because i dont recived a compensation, i recived almost nothing. I loss money here, before to win 0,4 eth i loss 50 $ in btc. I feel that i am not respected here. I am from 2014 here and a full compensation of that i loss hacked was enough for me. But i don t recived... Share this post Link to post Share on other sites
Kristoffff 235 #7 Posted December 2, 2019 5 minutes ago, j1ll2013 said: I am mad because i dont recived a compensation, i recived almost nothing. I loss money here, before to win 0,4 eth i loss 50 $ in btc. I feel that i am not respected here. I am from 2014 here and a full compensation of that i loss hacked was enough for me. But i don t recived... It's your responsibility to keep your account secure. Nobody has to give u anything however and they gave you something! 1 1 1 UltraChief, j1ll2013 and CntryBoy reacted to this Share this post Link to post Share on other sites
j1ll2013 4 #8 Posted December 2, 2019 ok guys. i 'll be back ! Share this post Link to post Share on other sites
lupandina 168 #9 Posted December 2, 2019 At first, I'm sorry for your loss, I was hacked in same way few years ago too. But, for second - who will protect pd from hackers? Why they should compensate anything from own pocket, if people don't care about their own security and safety? If you are old player - you know, that such things happens, and that 2fa is here for a reason. Pd isn't supposed to compensate anything, still, they did, at least a bit. More gratefulness from your side would be nice... 1 UltraChief reacted to this Share this post Link to post Share on other sites
j1ll2013 4 #10 Posted December 2, 2019 14 minutes ago, lupandina said: At first, I'm sorry for your loss, I was hacked in same way few years ago too. But, for second - who will protect pd from hackers? Why they should compensate anything from own pocket, if people don't care about their own security and safety? If you are old player - you know, that such things happens, and that 2fa is here for a reason. Pd isn't supposed to compensate anything, still, they did, at least a bit. More gratefulness from your side would be nice... i changed title to "i was hacked". 1 UltraChief reacted to this Share this post Link to post Share on other sites