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Mistletoe

Suggestion: A Better Communication

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Hello, I would like to suggest or request from the Admins and Devs to have a thread of a comprehensive list of all the known issues that pops up since the new PD version; and of course their status.

In this way, we'll see less paranoid people in chat and we'd be able to track the status (since we dont get notified when something has been fixed)

Im pretty sure too that this will lessen the tickets comin in to our lovely Supports. 

PS: I understand that some issues cant be disclosed so not putting them on the list is logical. 

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10 hours ago, Bojana said:

If you receive this pop-up message, please, fill it in and send the issue directly to the devs' team or contact us directly :) 

Screenshot_1.png.4395bb43c50eaf338868def15ca422b6.png

 

This is for reporting problems. The OP is saying to make a thread (on forum maybe or a page on the main website) that shows all the known bugs so that people don't keep telling everyone about them and support doesn't get called on again and again for the same thing.

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On 4/14/2018 at 08:58, Mistletoe said:

I dont think ive seen this pop up before. It only shows up when you crashed no? 

Many users have reported it as an error, that's why I recommended how to solve it and regain the access to site again :) 

On 4/14/2018 at 10:19, sr810 said:

This is for reporting problems. The OP is saying to make a thread (on forum maybe or a page on the main website) that shows all the known bugs so that people don't keep telling everyone about them and support doesn't get called on again and again for the same thing.

We do not mind receiving the problems and forwarding it, it is in the description of our job, this is only made for the easier access to you, to have some kind of a direct connection and so that devs would see what is the most frequently reported ones, to set the priorities in solving them, that's all :) 

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