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Edward

New live chat feedback

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Hi ed

 

Its nice to have the support chat running, so can pass ASAP any info/issue. And it will be better the support chat is attached to troll box itself,  saving the userspace to bet w/o any hassle 8) 8)

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Live support was a nice idea..but They will abuse the live support

 

 

Haha. Nobody is rly abusing it so far. And its nice to have a chat with the players.

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I haven't had to use it yet, although I've been thinking about popping in for a short chat.

It's good apart from the layout. On phone its really awfully placed. When you claim a faucet u verify and u almost click on the box if you got a big thumb lol

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It should have an option to whom u want to chat u can't select ur love one support member

 

 

Unfortunately intercom does not support that option also it might not be that specific agents shift so you would have to wait a lot.

 

What I would suggest you is that when you contact support you can always ask if your favorite support member is online and if he is we will forward you to him/her.

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