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Need Help about PD Chat

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I have already approached the PD live chat support and unfortunately the problem isn't resolve.

So I'm kindly asking all of you to help me if there is something you know how to resolve this.


I can chat but I can't view my message. I can't view other's message too. I can only view the system's messages.


What are the things I've done to try to resolve it?

- Logout then Login again

-Refreshed the page

-Clear all cache and browser data

- Install other browser like Opera and Chrome

- Re-install my browser and update java (Firefox user)


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