Mladen here! However, most of you know me as MICRO. I would like to officially introduce myself as the new CEO of Primedice.
I am a 26 year old from Serbia and I discovered Primedice in December 2013. I was instantly attracted to Primedice due to its simplicity and all the awesome members of whom I became involved with. I have had experience in a myriad of online casinos and poker games, however It was the first time I ever played a dice game. Primedice in my opinion is innovative, groundbreaking and most importantly, provably fair. It was the pioneer of this industry in my opinion. My initial goal was to help Primedice expand by bringing my experience and knowledge to the platform. This was strongly influenced by all the welcoming people I had met through chat and moderators such as, Hui, Pokerjet and Nahtham. Shortly after, I joined them as a moderator and I began sharing my ideas that I thought would be advantageous for the success of Primedice.
It wasn’t long until I began working closely with Stunna and Edward. Following positive feedback, I was elected as Giveaways Manager. During this role I took the opportunity to expand Primedice’s social networks. This included Primedice’s Facebook page, which went from a documented 2200 followers on Facebook to over 23000. Edward and Stunna recognized my efforts and I was promoted to Support Agent thereafter. My responsibility within Primedice had been accelerating exponentially, however I took each and every step as motivation for constant improvement. Therefore, with my promotion as Support Agent, I had two goals that I wanted to achieve. The first, was to have extremely fast response time and then to eventually introduce 24/7 live support. It was with these simple ideas in mind, and the determination I had to make them a reality, that I became head of Primedice support. We now have 24/7 support with an amazing team of support agents at our office in Serbia, with an average first response time under 30 seconds. The journey from a moderator to head of support has allowed my work to become my own personal passion and development. I can say without a doubt that I am very proud of the Primedice team and I am very humbled to be apart of such success over the last three years.
To be named the CEO of Primedice has been my highest achievement thus far in my journey with Primedice, however the motivation I have, to contribute to the success of Primedice does not end here. As the new CEO of Primedice I am in the midst of launching a completely new long-term approach, which will require tremendous efforts to innovate, improve and to scale the platform. Our mission is to make transparent, easier and more enjoyable ways to gamble. Over the next few weeks, I intend to share our goals and aspirations for Primedice; as we work with our developers, players and our community to accomplish goals and set new ones for the future, we hope to create higher standards for online gambling.
I am committed to engaging the Primedice community on how we can best serve you as committed members. We have some amazing new features and updates in the pipeline, but we would like to hear your feedback on what features and changes you want us to implement and improve. Primedice hopes to change the face of online gambling: make gambling fun, enjoyable and most importantly transparent and fair.
Please do not hesitate to share your thoughts. You can contact me at: firstname.lastname@example.org I look forward to hearing from you.