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galya13

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  1. Like
    galya13 reacted to biggad in Mой аккаунт заблокировано   
    В подвале сайта указана почта для тех кто не может связаться с поддержкой
     support@primedice.com
  2. Confused
    galya13 reacted to biggad in Mой аккаунт заблокировано   
    Обратитесь в саппорт
  3. Sad
    galya13 reacted to biggad in Mой аккаунт заблокировано   
    Добрый день. Не вижу чтоб ваш аккаунт был заблокирован.
  4. Like
    galya13 reacted to mhasandx in Lost 2FA on new Phone   
    There  is no way you can recover 2FA code. its against the rules to save your 2FA code on their server. you know saving personal details its a crime. I Think you don't know how the 2 factor authentication code works. You see they give you a Secret key. Based on this key, the app provides 6 digit number code. SO in future try to save the secret key somewhere safe place. if you somehow lost you mobile, with the secret key you can generate code again. 

    I had also similar problem. My phone got stolen, then i did not knew how this 2fa code works. i had to go through lot of troubles to recover my account. (mainly contacting support through email)
    Good luck you can recover your account.
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